Love Your Mondays again! Network Technician II The successful Network Technician II will perform network surveillance to maintain integrity of Metronet Business' production network. They will make fact based recommendations for improvements to the surveillance Systems when needed. The role of the Network Technician II is to ensure the reliability of Metronet's network tha

Love Your Mondays again! Strategic Customer Support Technician The Strategic Customer Support Technician will perform customer trouble isolation and repair, document issues and incidents across the voice, video, and IP network. This position recognizes, acknowledges, fixes, documents, and clears customer trouble tickets. The Strategic Customer Support Technician provides

Love Your Mondays again! Advance Technical Support Technician As an Advance Technical Support (ATS) Technician , you will facilitate the prompt detection, resolution, escalation and reporting of service impacting events and incidents. Our ATS team facilitates and maintains relationships with our off net providers, Carriers, and internal teams for the purposes of owning cu

Under limited supervision, perform from basic to advanced installations, disconnects and service changes for residential and business customers for high speed internet services, phone, and TV. Perform basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). What you will be d

Love Your Mondays again! Direct Sales Associate This is a salary plus commission opportunity! Direct Sales Associates will present Metronet services and share solutions to provide the best possible internet and phone experience for the entire household through fiber to the home services. Our Direct Sales Associates connect with people and communities through door to door