Manage the resolution of customer tickets according to established Service Level Requirements (SLRs) Basic Qualifications US Citizen DoD Secret Clearance HS diploma with 4+ years of prior relevant experience Valid DoD 8570 IAT Level II Security+ or higher Certification Must demonstrated expertise in IT Enterprise Operations Experience with Microsoft Windows OS, version 10

Complete and maintain any Joint Air to Surface Standoff Missile (JASSM) Terminal Area Model (TAM) training, per squadron TAM training curriculums or outside advanced JASSM training. Build TAM 3D models supporting the 363 ISRG targeting enterprise. Knowledgeable with imagery exploitation and downloading tools and applications Be able to see stereo imagery. Implement effect

As a Service Desk RDM Technician, you will Use automated information systems to analyze routine situations. Review incoming requests, both computer generated and verbal, then sort, code and take initiative to prioritize tasks for proper action to manage time efficiently. Resolve problems independently or collaborate with team mates to resolve issues. Escalates to next tie

As a Service Desk RDM Technician, you will Use automated information systems to analyze routine situations. Review incoming requests, both computer generated and verbal, then sort, code and take initiative to prioritize tasks for proper action to manage time efficiently. Resolve problems independently or collaborate with team mates to resolve issues. Escalates to next tie

Lead Agile Practices Drive the adoption and implementation of agile methodologies across projects, ensuring teams understand and adhere to agile principles and practices. Project Planning and Execution Develop project plans, set goals, and manage project timelines, scope, and resources using agile frameworks such as Scrum or Kanban. Stakeholder Communication Facilitate co

Champion Agile Methodologies Spearhead the adoption and integration of agile methodologies across projects, leveraging creative problem solving to overcome implementation challenges and ensuring teams fully embrace agile principles and practices. Strategic Project Planning and Execution Develop comprehensive project plans infused with innovative approaches, setting ambiti

The Network Monitor is responsible for monitoring events and incidents that affect server and service health across the Enterprise, documenting outage information including actions taken to respond to incidents and resolve the outage. The Current Operations Watch team monitors multiple server solutions which are a critical to the functionality of our user's ability to per

More About the Role Leidos is seeking a Transport Network Specialist to support related efforts for SMIT, the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT), Leidos team will deliver the core backbone of the Navy Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk, and

More About the Role Leidos is seeking a Sr Transport Network Specialist to support related efforts for SMIT, the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT), Leidos team will deliver the core backbone of the Navy Marine Corps Intranet (NMCI), including cybersecurity services, network operations, service desk, a

Preparing accurate and detailed designs, free form surface models and/or drawings based on concept sketches, photographs, scans or clearly stated functional requirements. Working closely with our clients, naval architects and engineers, as well as, with design team members to produce high quality, detail ship design products and drawings. Basic Qualifications U.S. Citizen

Provide root cause analysis documentation to address performance management and incident correlation issues. Provide technical direction to lower level Platforms admin and review work. Lead and own the Storage solutions NetApp/NetBackup. Respond to all Routine Storage and Monitoring and Maintenance Independently analyze and recommend alternatives to design and have Owners

The Watch Officer ensures lifecycle oversight of Government Directed Actions to ensure implementations are completed in accordance with established timeframes. Ensure real time information exchange of operational, critical situations, and disaster preparedness to operational customer. Act as a Liaison to the Government Battle Watch and designated leaders for Day to Day ac

Leidos has openings for IT Field Technicians in support of NASA's programs in multiple Facilities. The Senior IT Field Technician will be responsible for Installing, supporting, and/or maintaining LANs and/or WANs; evaluating and recommending networking product and software upgrades Performing technical analyses of software, hardware and transmission facilities using vari

Leidos has openings for Senior IT Field Technicians in support of NASA's programs in multiple Facilities. The Senior IT Field Technician will be responsible for Installing, supporting, and/or maintaining LANs and/or WANs; evaluating and recommending networking product and software upgrades. Performing technical analyses of software, hardware and transmission facilities us

The AITM Assistant is responsible for Providing installation team planning to include Track tasking and execution Assisting the AITM with coordination of team meetings to address issues and concerns during execution; coordinate efforts for concurrent and future installations; resolve installation issues; and communicate concerns back to the Program Office and productionPO